Cleaning And Safety In Your Vacation Rentals


Cleaning and ensuring safety in your vacation rental is of utmost importance to Stay Winter Park. We prioritize the well-being our guests, homeowners and our staff.

For a comfortable stay in Winter Park, we have implemented new policies and procedures that align with industry standards set by VRMA, WHO and CDC. Additionally, we have made in-house enhancements to further enhance the experience. We strive to provide a safe and clean environment for your vacation rental experience.




Here are the protocols we follow for our rental units:

  • We provide extra pillow casings and mattress covers that are replaced before the arrival of each new guest.
  • Safety shrink-wrapped containers with extra blankets are available in the unit.
  • For contactless check-in, our units have keyless entry.  We will share the entry code with you once the unit is clean and ready for your stay.
  • Some rental units require a physical key for entry.  You can pick up the key from our secure lock box or our main office with assistance of our guest service department.
  • Rental units with private hot tubs undergo servicing and proper sanitization before guest arrival.
  • All of our guests may purchase Vacation Rental Damage Insurance to ensure protection against damages for both guests and owners.

Regarding housekeeping products, we take the following measures:

  • All surfaces, especially high touch areas, are thoroughly sanitized and disinfected using CDC approved products and protocols.
  • Additional cleaning products are used to eliminate viruses and bacteria.
  • Our staff has received training to use of these new cleaning products and enhanced safety protocols.
  • Our room quality staff members inspect all units to ensure cleanliness, organization and readiness for guest entry.
  • We launder all linens and towels in-house using professional-grade washers and dryers set at the correct temperatures to eliminate bacteria and spores.
  • Our detergents and bleaches meet all CDC guidelines for laundering.

Staff Safety and Operations:

  • All staff members have been trained and practice the proper CDC guidelines for hand washing, sanitizing and disinfecting all common area within our office and in each of our vacation rentals.
  • Hand hygiene for proper and frequent hand washing to help combat the spread of viruses.
  • Stay Winter Park has partnered with companies to provide up-to-date technologies for guest messaging and easy online booking.
  • Ongoing training is in place for all of our staff members to have the most up to date tools and knowledge.
  • Staff members are to stay home if they feel ill and report to us if this is the case so we may assist them if needed.